• Structuring the Development of People

    Structuring the Development of People

    I have written before about the importance of the structure and physical space in driving the development of right behaviors in an organization.  On my last trip to Japan, I was again stuck by the way...

  • Mastering New Skills

    Mastering New Skills

    A few years ago, I was challenged to create a sales boot camp to significantly reduce the time it took to master the selling process in a retail furniture environment.  Whereas it had previously taken...