“The disciplined, practical approach to continuous improvement has driven immediate results and changed lean principles from concepts in a classroom to the way our teams logically execute their everyday work.”

Own the Gap receives the 2013 Shingo Prize for Operational Excellence Research and Professional Publication Award

“Own the Gap contains one of the best systematic approaches that I have seen that delivers high impact for creating daily improvement. Every page contains an idea that stops you in your tracks and makes you rethink everything you thought you know about a management system.”

“Own the Gap is full of practical information on what a Lean Management System actually looks like and how to move your organization past theory to practical application. Their approach to coaching leaders has opened our eyes and gave us the ‘real stuff’ we have been lacking.”